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Our Services for other Condominium Administration Companies
We proudly extend an offer to condominium administrators throughout Italy – our exceptional product ‘ESPLETO‘. This powerful management software, in continuous development, has been meticulously crafted by our company in collaboration with a leading IT firm. Together, we have harnessed its capabilities to align with the ever-evolving needs of the industry.
Empower your condominium administration office with ‘ESPLETO’ at an affordable daily rate of €1. Unlock an array of benefits that will optimize your efficiency and streamline your operations:
- Customized Management Solutions: Tailored to address the unique needs of your condominiums.
- Technical and Administrative Analyses: Comprehensive assessments of property conditions.
- Objective Evaluations: Focused on service optimization.
- Asset Enhancement Solutions: Strategies to boost the value of real estate assets.
ESPLETO Collaborators Area
Our sophisticated internal management system stands as the cornerstone of support for our administrative and technical staff.
- Designed to optimize workflows, it efficiently handles various tasks and responsibilities delegated by the Administrator.
- Here's an overview of its capabilities: - Task and Practice Management: Precise tracking of tasks including incoming phone calls, scheduling, appointments, claims management, postal item organization, and maintaining a record of accredited condominium suppliers.
- - Branch and Collaborator Coordination: Effective management and coordination of information exchange with our branches and employed collaborators.
- - Real Estate Management Data Transfer: Seamless transfer of real estate management information to the personal area of condominiums. This empowers residents to stay informed about ongoing interventions at their condominium, especially in terms of intervention and problem-resolution timelines.
Moreover, the Administrator exercises continuous oversight, even remotely, using tablets and smartphones.
ESPLETO Supplier Area
Empowering Condominium Suppliers for Enhanced Intervention Coordination. Our cutting-edge tool is not only at the disposal of Accredited Condominium Suppliers but also empowers them to streamline intervention effectiveness. Here’s how it works: 1. Fault Report Handling: When a condominium owner reports an issue the call is logged in the Collaborators Section, where we triggerthe activation of the right supplier. The chosen supplier will receive notifications via SMS, our smartphone app, email, and in some cases, even a fax.
2. Comprehensive Intervention Management: Suppliers can efficiently manage the entire intervention process through our smartphone app. This includes updating the progress status, attaching photos or relevant files, and handling administrative tasks like invoicing. 3. Smooth Document Handling: Suppliers can both receive and transmit necessary documents, ensuring a smooth flow of information.
4. Informed Condominium Owners: Property management information is seamlessly integrated into the Personal Area of the Condominiums. This keeps residents informed about the progress and resolution of ongoing interventions, all while being under the vigilant supervision of the Administrator.
We are dedicated to monitoring the performance of Condominium Services provided by accredited Suppliers. We offer assistance and support, collaborate in resolving issues, report complaints, and propose corrective actions.
For additional information, please explore our ‘Reserved Supplier Area’and become acquainted with the operations within our ESPLETO App. Notably, this app now boasts an updated userfriendly design, enables users to manage their personal profiles through easy registration, and promotes the X Card – the Group’s services card that harnesses the synergies of the supplier pool, even for private maintenance of condominiums.
Do you need more information? CONTACT US
If you need any information, do not hesitate to contact us by filling out the form, our staff will be happy to answer and satisfy any of your requests.
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- Direct Administration
- Services to administrators
- Auditor
- Training
- Via Isonzo, 29 – 20813 Bovisio Masciago (MB)
- areacommerciale@sharkbuilding.it
- +39 0362 591934